Purchases failing for some events on the Fever Marketplace

Incident Report for Fever

Resolved

This incident is resolved. Between 10:39 and 12:01 UTC, some events could not be purchased on the Fever Marketplace and on some partner-branded ticket sites. Purchases, dates and availability have been working normally since 12:01 UTC.
Posted Nov 12, 2026 - 12:38 UTC

Monitoring

Since 12:01 UTC, dates, availability and purchases for the affected events are working again on the Fever Marketplace and on partner-branded ticket sites. We are monitoring to confirm the recovery. Next update by 12:45 UTC.
Posted Nov 12, 2026 - 12:15 UTC

Identified

Since 10:39 UTC, customers cannot complete purchases for some events on the Fever Marketplace and on some partner-branded ticket sites. Adding tickets to the cart returns an error, and for some of these events dates and availability do not load. This affects events sold through one of our ticketing integrations; other events can be purchased normally. There is no workaround at this time. We have identified the cause and our engineering team is working on a fix. Next update by 12:30 UTC.
Posted Nov 12, 2026 - 11:33 UTC
This incident affected: Marketplace.